How were they to cope with the loss of an essential service to regular garbage collection? Anticipating this new need for Bay Area residents, BABS became the first company to create a service specializing specifically in the crucial push and pull step of waste collection. BABS also introduced additional benefits to the push/pull service, including cleanup of the bin storage area, minimizing overflow, monitoring waste usage level, follow-up on late or missed pick-ups and communicating with clients any waste collection issues on their properties..
Both locally- and family-owned, Bay Area Bin Support puts customer service at the forefront of its operations and supports its clients offering 24/7 response to any customer issues. As an ongoing commitment to the highest level of customer service, BABS’ company policy forbids pulling bins to the curb the night before pick-up. Pulling bins the night before pick-up can lead to extra dumping or scavenging in clients bins–and produces big messes and expensive overage fees. BABS likes to think of its team as garbage ninjas, striving to make push and pull service as invisible as possible for clients.
The company currently serves over 200 properties throughout the Bay Area including several popular coffee chains, food establishments, gyms, condominiums, hotels, commercial properties, apartment communities, multifamily properties, shopping centers, and affordable housing communities. Clients include Starbucks, Peet’s Coffee, Verizon, Nation’s, Days Inn Hotels, 24 Hour Fitness, SPCA and many other large companies that require daily service. Clients also include large and small property management companies, HOA boards, small and large businesses, and individual property owners. Bay Area Bin Support is rapidly expanding its service coverage area, offering push/pull service for garbage, recycle and compost/organics containers to properties in Oakland, San Francisco, Berkeley, Alameda, Emeryville, Hayward, San Leandro, Castro Valley, and San Mateo.
Bay Area Bin Support is an active member of the community it serves and a proud member of the Oakland Chamber of Commerce, the East Bay Rental Housing Association, the Apartment Owners Association and regularly partners and supports Oakland Recycles, Center for Employment Opportunities and Oakland Housing Authority.