LEARN MORE

About Bay Area Bin Support

Established in June 2015, Bay Area Bin Support was the first-of-its-kind push/pull service company in the San Francisco Bay Area. The company began operating after new push/pull rates implemented in Oakland in mid-2015 left many property owners and managers in shock.

How were they to cope with the loss of an essential service to regular garbage collection? Anticipating this new need for Bay Area residents, BABS became the first company to create a service specializing specifically in the crucial push and pull step of waste collection. BABS also introduced additional benefits to the push/pull service, including cleanup of the bin storage area, minimizing overflow, monitoring waste usage level, follow-up on late or missed pick-ups and communicating with clients any waste collection issues on their properties..

Both locally- and family-owned, Bay Area Bin Support puts customer service at the forefront of its operations and supports its clients offering 24/7 response to any customer issues. As an ongoing commitment to the highest level of customer service, BABS’ company policy forbids pulling bins to the curb the night before pick-up. Pulling bins the night before pick-up can lead to extra dumping or scavenging in clients bins–and produces big messes and expensive overage fees. BABS likes to think of its team as garbage ninjas, striving to make push and pull service as invisible as possible for clients.

The company currently serves over 200 properties throughout the Bay Area including several popular coffee chains, food establishments, gyms, condominiums, hotels, commercial properties, apartment communities, multifamily properties, shopping centers, and affordable housing communities. Clients include Starbucks, Peet’s Coffee, Verizon, Nation’s, Days Inn Hotels, 24 Hour Fitness, SPCA and many other large companies that require daily service. Clients also include large and small property management companies, HOA boards, small and large businesses, and individual property owners. Bay Area Bin Support is rapidly expanding its service coverage area, offering push/pull service for garbage, recycle and compost/organics containers to properties in Oakland, San Francisco, Berkeley, Alameda, Emeryville, Hayward, San Leandro, Castro Valley, and San Mateo.

Bay Area Bin Support is an active member of the community it serves and a proud member of the Oakland Chamber of Commerce, the East Bay Rental Housing Association, the Apartment Owners Association and regularly partners and supports Oakland Recycles, Center for Employment Opportunities and Oakland Housing Authority.


01234567890012345678900123456789001234567890
ESTABLISHED


Founder and Co-Owner

Junior Fiame


Bay Area Bin Support founder and co-owner Junior Fiame, born and raised in the Bay Area, is the proud father of three and an avid fan of Bay Area sports teams. His work background allows him to fully understand how trash collection works, the logistics involved, the problems that clients encounter regularly and how to fix them.

For three years, in his job as a garbage truck driver, he pushed and pulled bins, hundreds each day, throughout the East Bay, under all conditions and circumstances. He fully appreciates the obvious need for this brand-new push/pull service and how it should work for clients. As a route driver, he understood fully the limitations of large garbage companies. He could see clearly how gaps in service could be filled to reduce costs and increase effectiveness.

As a push/pull service entrepreneur, Junior believes in the value of building strong, lasting relationships with his colleagues in the large scale waste industry—and in doing that with direct communication: He has kept the phone numbers of all his former colleagues makes it easy to coordinate with local garbage drivers if issues arise. To build trustworthy and reliable relationships with BABS’ clients, he works with them to resolve issues speedily and to prevent others. And, when work is done, he loves to spend time with his family, to listen to music, to read and to travel.



Founder and Co-Owner

Nancy Fiame


When she and her husband Junior founded Bay Area Bin Support, Nancy Fiame found herself facing a unique challenge—how to reach and build a client base for a service that no one had ever heard of, but that benefits everyone. She was not daunted.

Now, Nancy manages a team of 10 employees, leads BABS’ business development, supervises operations, supports clients and strategizes BABS’ marketing and advertising.  She has particular expertise in that field: For almost a decade, she developed and executed marketing campaigns, community events and sponsorships at Stanford Health Care. She found great joy in educating people on health issues and the latest treatments available to them. Her passion for working with community began with her work as an on-air radio personality and promotions director at 102.5 KDON and as an assistant program director at K-OCEAN 105.1 (iHeartMedia). Starting Bay Area Bin Support allowed Nancy to fulfill her lifelong dream to own her own business.

Born and raised in the Bay Area, Nancy lives with her husband and three energetic children in San Francisco. She earned her Bachelor of Science degree in journalism from San Jose State University. Her interests include spending quality time with family, watching sports, weight lifting, watching mountain climbing documentaries, reading, traveling and learning. Her bucket list includes a trip to Nepal to visit Mount Everest base camp.



MEET THE TEAM

Push Pull Service Team

It’s a team effort! At Bay Area Bin Support, we believe that quality service begins with its employees. Our routes are serviced by two-person teams and our employees are fully trained in the handling of any size waste container. Bay Area Bin Support uses a safety first approach to all of its operations to make sure that employees understand how to handle large bins, where to place bins safely and how to properly secure bins. The team members are in regular communication with each other and with the local garbage company drivers to make sure that our push/pull service runs smoothly and efficiently. BABS strives to create a conscientious, respectful and reliable work crew focused on getting things done.

01234567890012345678900123456789001234567890
ESTABLISHED

012345678900123456789001234567890+
PROPERTIES

012345678900123456789001234567890+
PROPERTIES SERVED EACH WEEK

Looking for a reliable & stable push pull partner?

Contact us for a free estimate

OAKLAND

Main Office

55 Santa Clara Avenue, Suite 140
Oakland, CA 94610

1-888-920-2467
customerservice@bayareabinsupport.com

CONNECT

Follow Us

Keep up-to-date with our social media accounts


Bay Area Bin Support BBB Business Review


Copyright © 2018 Bay Area Bin Support.
All Rights Reserved.