Case Study: Push Pull Service in Action

February 27, 2022by Bay Area Bin Support

Why would a property manager or property owner need push pull service?

In recent years, garbage companies have started charging apartment and commercial properties expensive additional fees to bring dumpsters and waste containers out to the street and to the garbage truck to be emptied. Since garbage trucks typically can’t fit down narrow alleys, underground garages or other tight spaces where dumpsters are typically stored, waste containers must be brought out to the street manually resulting in distance fees (also sometimes called push fees, elevation fees or hard-to-reach fees).

In some Bay Area cities, push pull fees can range from hundreds to thousands of extra dollars per month for the garbage company to move a cubic-yard sized dumpster bin from an underground garage or trash room out to the garbage truck to be emptied. These extra fees and can quickly add up and send a customer’s trash bill soaring significantly impacting the bottom line.

The Bay Area Bin Support will pull out your dumpsters and garbage bins out to the curb on garbage day and place back. Bay Area Bin Support field techs will bring all trash, recycle and compost cans, dumpsters and compactor bins out to the street in preparation for collection service by the local garbage company. Whether the bins are stored in trash rooms, underground parking garages, in the rear of the building, up several floors or down long alleyways, the team will expertly move your bins out to the curb and placed back shortly thereafter. The team is trained on transporting and handling bins safely and securing bins on various terrains and slopes and areas with limited curb space. The team is trained and equipped to manually bringing smaller bins out to the curb or using the necessary equipment for heavier compactor dumpsters.

As added value, a light cleanup service is also included as part of push pull service. Bay Area Bin Support will make sure chutes are closed while bins are out on the street, bin lids are properly closed to avoid overage charges, and trash spillage is swept up and properly disposed of in the appropriate waste container.

Bay Area Bin Support will report, and coordinate missed or delayed pick-ups, broken wheels or lids, missing containers and other issues directly with the garbage company on behalf of the client. The BABS customer service team keeps clients updated every step of the way. These phone calls can save property managers and their staff an enormous amount of time.

Hiring a specialized vendor like Bay Area Bin Support provides significant cost savings and many other benefits. Bringing Bay Area Bin Support onboard to provide push & pull service will reduce the liability of having the maintenance team, site manager or tenants do the strenuous work and potential injury and frees up time for janitorial staff to focus on the other issues on the property aside from trash.

Bay Area Bin Support assigns employees to specific routes so that the same team services a client property week after week. The field techs quickly become very familiar with a property’s waste program and can quickly alert the office if something is amiss or provide service recommendations based on ongoing observations.

Property managers may not always be aware if bins are continuously overflowing or being underutilized or if tenants are placing incorrect items in bins leading to contamination notices or refused pickups by the local hauler. Bay Area Bin Support will keep an eye on the onsite waste program and quickly alert the client if there are contamination issues, illegal dumping, or if the property would benefit from signage, reminders for tenants or adjusting the waste program.

Bay Area Bin Support keeps city ordinances and regulations in mind while helping clients figure out the most cost-effective solution to meet the waste needs on their property. When space constraints or storage location becomes a challenge for a property manager, the company will help clients figure out what size bin(s) or combination of bins and collection frequency will work best for their space while still meeting the minimum City usage requirements.

Bay Area Bin Support also works to make all parts of the process as invisible as possible. In most service areas, bins are pulled out to the curb the same morning as collection service instead of pulling bins out the night before service and having the containers sit outside all night. This practice helps reduce illegal dumping, scavenging, trash spillage on the street and overage fees. Bay Area Bin Support continuously monitors and optimizes routes so that client bins are out on the curb for the least amount of time as possible. The goal is for the bins to be curbside before the sun comes up and pushed back in before tenants even leave for work. This is dependent on the hauler collection schedule of course. This enhances curb appeal and reduces potential liabilities.

We look forward to becoming your partner in push pull service. Call today: 1-888-920-2467.

OAKLAND

Main Office

754 Whitney Street
San Leandro, CA 94577
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55 Santa Clara Avenue, Suite 140
Oakland, CA 94610

1-888-920-2467
customerservice@bayareabinsupport.com

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Alameda, Albany, Antioch, Berkeley, Castro Valley, Concord, Dublin, Emeryville, Fremont, Hayward, Lafayette, Livermore, Newark, Oakland, Palo Alto, San Francisco, San Leandro, San Mateo, San Ramon, Union City. and Vallejo.

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